Step 1: Click on “Account Details” or the arrow symbol on the dashboard to access your USD Account.
Step 2: Select “Transfer Out”.
Step 3: If this is the first time making a Transfer Out, you will be required to add a recipient. Click on the “Add Recipient” button from the Transfer Destination section. After adding a new recipient, you may select the recipient.
Step 4: Input the details in the “Tell us more about this transfer” section.
It is also recommended to upload any Supporting Documents for the transaction (e.g. an invoice for the rent).
Step 5: You may choose to input the amount value either in the “Amount to send” or “Recipient gets” section. The currency pair and the corresponding amount for the other currency will be automatically populated based on the current FX rates.
The exchange rate being displayed will be refreshed every 20 seconds.
Step 6: A popup will appear for you to confirm the transaction details and the FX rates that you will be receiving and the amount that we will send to your beneficiary.
*Note: Any other fees that the intermediary or beneficiary bank may charge will not be displayed.